As well as the majority of electronic products, if you buy a new device, the company should provide you with a guarantee, limited to one year, provided for by the law of the consumer. The same can be said about the warranty of the iPhone. But, what does it cover? How do you know if it is still active? The warranty is not the same as Support?
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When one begins to rely on the warranty of the iPhone?
Apple is activation by the serial number, regardless of the date of purchase. So, if a person is brought in from the outside, and it remained a closed and non-activated, the warranty has not yet started to count down.
From the moment the power is turned on, and logged in with an Apple ID, then it starts the count from one year to the repair technician, as provided for by the law of the consumer’s and the 90 days telephone support free of charge through the phone.
This support is available by telephone and includes instructions for set-up, installation and start-up of the device, as well as help with basic hardware and software. Within 90 days of telephone support free of charge, there is no limit to the requests, and the client will be able to ask for help as many times as you feel necessary.
How to check the warranty of the iPhone?
If you can not remember when you turned on the iPhone, so you can see if the warranty is still active at the site of Apple, you can simply enter the serial number.
To check the serial number: go to the app Settings, tap on “General” then “About”. But, if you do not have access to the system for a defect, the serial number also is printed on the box of an iPhone.
To see the warranty website at:
- Go to checkcoverage.apple.com/br/pt/;
- Enter the serial number in the indicated field;
- Enter the code that appears in the image.
- Click on “Continue”.
The date of the expiration of the coverage for the repairs and service you will receive, as well as the technical support of the telephone, if it has been expired or you are not.
To see for the iPhone:
- Go to the app’s Settings;
- Tap the “General”tab;
- Please Go To “About”
- After the “limited Warranty”.
What is a Service?
All Apple devices come with a one year guarantee is provided for by the law. In Brazil, the Service does nothing more than extend this period to two years. But, unfortunately, the “extended warranty” is only available for Macs, iPads, ipod touches, and Apple TVs.
In contrast, in the U.s., the AppleCare+ for the iphone can cover up to two accidental damage to the screen, the loss or even the theft of the device within a couple of years ago. Of course, the payment of a service fee, which is lower than the value of the repair, if the iPhone wasn’t covered by the AppleCare protection plan.
|Incident||The fees for the Service+ (United States).||The fees for the AppleCare+ coverage for the loss or theft, (United States)|
|The damage to the screen||$ 29||$ 29|
|Other damage||$ 99||$ 99|
|The loss of, or theft of||It does not include|| $ 199 for the iPhone 8 or iPhone 7|
TO$ 229 for the iPhone, 11, iPhone, new technology, the iPhone 8 Plus or iPhone 7 Plus
TO$ 269 for the iPhone, for 11, Pro iPhone, 11, Pro Max, the iPhone XS iPhone XS to the Max
The plans for the AppleCare+ can be purchased along with the iPhone, or within 60 days from the date of purchase, to be paid in full, or in monthly installments.
If, however, anyone who has traveled in and purchased the iPhone on the outside, with a plan for the AppleCare+, Apple will offer such assistance as is also the case with repairs for accidental damage. The theft or loss has not yet been covered.
According to Apple, the pricing for these services can vary depending on the repair, and the warranty of the product. On the website you will be given the following:
|The model||Screen repair (out of warranty)||Repair of other property damage (non-warranty)||Replace the battery (out of warranty)|
|iPhone-Xs-Max||R$ 1.999||R$ 3.729||R$ 449|
|iPhone-M||R$ 1.699||R$ 3.449||R$ 449|
|iPhone on / off||R$ 1.229||R$ 2.349||R$ 449|
|iPhone X||R$ 1.699||R$ 3.449||R$ 449|
|the iPhone 8 Plus||R$ 1,049||R$ 2.349||R$ 329|
|iPhone, 8, iPhone, 7||R$ 929||R$ R $ 2.029||R$ 329|
|the iPhone 7 Plus||R$ 1,049||R$ 2.029||R$ 329|
|the iPhone 7||R$ 929||R$ 1.729||R$ 329|
|the iPhone 6s Plus||R$ 1,049||R$ 1.899||R$ 329|
|the iPhone 6s||R$ 929||R$ 1.729||R$ 329|
|the iPhone 6 Plus||R$ 929||R$ 1.899||R$ 329|
|the iPhone 6||R$ 809||R$ 1.729||R$ 329|
| iPhone, iPhone 5s,|
the iPhone 5c
|R$ 809||R$ 1.549||R$ 329|
Batteries that have been diagnosed with a problem that will need a replacement at no cost, if your iPhone is under warranty.
(The figures in the tables above have been consulted on October 2, 2019 at the latest).
The one that covers the warranty on the iPhone?
In accordance with the Term of the Warranty, you are covered in the “manufacturing defects and workmanship when used under normal conditions and in accordance with the guidelines published by Apple.
That is, the damage will not be covered unless there is a finding that the defect was caused by a problem in the manufacturing process. Natural wear, such as batteries, it also does not engage in service work, and for the component “consumables” in the operation of this equipment.
How to get in contact with Apple support?
- 1. On the web:
- On the phone:
- For the application:
In support of Apple ‘s App Store.